After you pay an invoice, open it in your portal under Billing.
In the Already paid? section, choose the PDF or image your bank gave you and press Upload proof of payment. Files can be up to 5 MB.
A proof of payment helps us find your payment, but we only mark the invoice as paid once the money reflects in our account. If we cannot match it, we will let you know on the invoice page and by email.
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If not, open a support ticket and tell us what you are trying to do.